Frequently Asked Questions
A: Soy candles are derived from soy vegetable plants. The soybeans go through hydrogenation which turns the pure vegetable oil into solid, used to make the candles.
A: Soy candles are evironmentally friendly and support the American farmer, not the oil conglomerants.
A: Since soy candles burn cleaner and cooler, they can be used as a skin moisturizer (not recommended with dark colored candles). People with asthma or respiratory allergies won't suffer from any effects of a soy candle because there are NO harmful chemicals released and NO black soot gets into the air.
A: For every ounce of candle, your candle will burn for approximately 10 hours. (For example, a 6 ounce candle will burn for approximately 60 hours.) One tealight will burn for approximately 6 - 7 hours.
A: Go to a container page (either with or without lids) and select from all the containers available. To the right of the container is where you can select the size of the container. Then, select the color and the fragrance. Once you have made your choices, click on the "add to cart" button and it will direct you to the check-out page. On the check-out page, you may more quantities, if desired. After adding all the containers you would like to purchase, simply check-out and make your payment.
A: Because your candle will be custom made, it takes 7 - 10 days to process all orders, plus delivery time.
A: Payments can be made through Paypal with Visa, Mastercard, American Express or a debit card.
A: Emails/voicemails are viewed and/or listened to on a daily basis. Responses are made within 24 hours.